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Return Policy

Return Policy: 

- Every products in our company have been quality control and check it very carefully, before we send your product out we will check every detail again then pack it in the package. Therefore, you can shop our product happily. 

- After you receive the products and there is some blemish or the shipping cause damages, please take a picture of it and send it to our customer service in 7 days. After our company accepted and judge there will be two options you can choose to change it to " promotional coupon" or "refund". 

- If the products have damages from human error then it cannot count us blemish. 

- Here is some accessories knowledge and fact please click here 這裡

- Please notice that the picture on our website, the color difference will be change by different electronic device. Therefore, the color issue will not be count as blemish.

Blemishes' reply teaching down below: 

1. Please login to our website. 

2. After you login please press your order 

3. Please view your order and find the one you want to return, and press "view". 

4. Then down below your order, there is a place called " Shop and Customer Comments" , please comment and wait for our reply!! Thank you!! 

Return time: 
Our return will take about 1-2 weeks, if there's any question please contact to our customer service. 

Customer Service: 
☞☞☞ FB Online Service 

☞☞☞ Line Customer Service, please search "snatchstore" 
☞☞☞ Phone Number: +886-2-27735770, +886-905-50-60-50

Our customer service will reply on weekdays (Monday to Friday) 13:00 to 21:00 

address: 5F-1, No.1, Ln. 290, Guangfu S. Rd., Da’an Dist., Taipei City 106, Taiwan (R.O.C.)