Payment and shipping methods

Terms of payment:

Provide credit cards/ Paypal international payment

Delivery method and cost:

Place	Delivery way	Cost	Arrival time
China, Hong Kong, and Macau	SF Express	250TWD (about 8.2 USD = 63.5 HKD）	Send from Taiwan, need to wait for 2-3 days.
Singapore and Malaysia	SF Express	450TWD (about 14.7 USD = 20.3 SGD）	Send from Taiwan, need to wait for 2-3 days.
Europe, America, and other overseas country	EMS	650TWD (about 21.3 USD）	Send from Taiwan, need to wait for 7-10 days.

* The days above did not include weekends

* Actual cost will see how exchange rate change

Order Information:

- International shipping will not join free shipping with top-up purchase kind of activity or offer.

- The company use "SF Express" and "EMS" for shipping.

- The recipient need to write his or her full english name and address. If the recipient write it incorrectly then cause to return and ship again. The recipient need to pay the cost again.

- Prices are listed in TWD, and only use TWD for paying all the payment.

- After the company send the products, according different places need to wait about 3-10 days, not including weekends. It might be longer because due to some random inspection by Customs Office. Moreover, if the Customs Office need taxation it will be paid by the customers.

Customer Service:

☞☞☞ FB Online Service

☞☞☞ Line Customer Service, please search "snatchstore"

☞☞☞ Phone Number: +886-2-27735770, +886-905-50-60-50

Our customer service will reply on weekdays (Monday to Friday) 13:00 to 21:00